A virtual private network (VPN) provides a secure, anonymous pathway between a router and a remote server, or a device - for example, a PC, smartphone, or smart TV - and a remote server. Encrypted data is sent via a tunnelling protocol to the remote server, which is...
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Tech Tips: Take Ctrl in Microsoft Word with 34 Keyboard Shortcuts
The control (ctrl) key on a computer keyboard takes a role in numerous keyboard shortcuts, in all operating systems and their programmes. Keyboard shortcuts vary, depending on the operating system you’re using, and in this article, we’re looking at Windows OS. Ctrl is...
Text Talk: A Parents’ Guide
The language of teenagers is always a bit of a mystery. Every generation of parents is bewildered by the vocabulary young people use when conversing with each other. Teenagers these days, though, are doing a lot of communication in writing – something we (the old...
Tech Tips: Laptop Security Tracking Software
Question: What can you do to protect your laptop against loss or theft? Answer: Not a lot. Question: How can you maximise the chance of recovering your laptop and data after loss or theft? Answer: A lot. Identification The first step towards laptop security is...
Tech Tips: Proactive Archiving with Google Vault
What is Google Vault? Google Vault is one of Google’s software and cloud-computing tools – a suite of products collectively named G Suite. Designed to support Gmail and Google Drive, among other applications, Google Vault is an archiving service. Archiving The primary...

Tech Tips: 5 Ways to a Secure Computer Network
Being the victim of a cyberattack can be a messy business. Short-term financial costs include: lost revenue as a result of reduced productivity; temporary over-staffing during downtime; and remedial work on the compromised system. Long-term, a business can suffer...

Tech Tip: Lost Your Router Connection? Five Ways to Get it Back
There can be many possible causes for your wireless router going offline. You might come to your computer and find that there’s no connection; or you might be using the Internet, and suddenly your connection’s lost. Sometimes it just happens. Before you call a paid...